At Schooling Care, each product is made specially for you — with your personal or emergency details printed on it. Since our ID cards are custom-made, we follow a strict refund and return policy to ensure quality and fairness for all customers.
❌ No Returns or Refunds for Custom Products
Because our products are personalized with your details, we do not accept:
- Returns
- Cancellations (after order confirmation)
- Refund requests for reasons such as change of mind, wrong entry of details, or not liking the design
We encourage you to double-check all information before submitting your order.
✅ Refunds Only in Special Cases
We will offer a replacement or refund only if:
- You receive a damaged product
- The product is incorrect (wrong details printed due to our mistake)
- The product was lost in transit (confirmed by courier)
In these rare cases, please:
- Contact us within 48 hours of receiving the product
- Share clear photos or videos of the damage
- Mention your Order ID
Once verified, we’ll quickly arrange a free replacement or refund.
Refund(if applicable) will be credited to your original payment method with in 2 to 3 days
Your order will be exchanged and replacement (if both applicable) will delivered with in 5 to 7 business days
🛠️ What Is Not Considered for Refund:
- Incorrect details provided by customer (name, blood group, contacts, etc.)
- Slight color or design variation
- Delays caused by courier services or public holidays
📦 How to Request a Replacement
Email or WhatsApp us with:
- Your name & Order ID
- Issue description
- Photos/video of the problem
📱 WhatsApp: 7872083254
📧 Email: contact@schoolingcare.com
📍 Location: Beldanga, West Bengal
Thank you for understanding. Our aim is to provide high-quality safety products that you can trust — made with care and delivered with responsibility.
– Team Schooling Care